FAQS
Answers You Need
Need assistance? Check out our answers to some of the most frequently asked questions we receive. No matter the question, one of our tech members will always be here to assist you. If you can’t find the answer to your question, please feel free to get in touch with us. We’d be more than happy to help.
WHICH DOWNLOAD FORMAT SHOULD I CHOOSE?
When it comes to choosing a download format for your ebook purchase, it ultimately depends on your personal preference and the compatibility of your device. Usually, the most popular and widely used ebook formats are EPUB and PDF.
EPUB format is designed for ebooks and is supported by most e-readers, tablets, and smartphones. The benefit of EPUB is that it allows you to resize the text and change the font to make the reading experience more comfortable for you.
PDF format, on the other hand, is more suitable for reading on a laptop or desktop computer. It maintains the layout of the book, making it perfect for textbooks, manuals, or books with images.
In summary, if you plan to read your e-book on a mobile device or tablet, EPUB may be the best option. If you plan to read it on a computer or if the e-book has a lot of images, PDF may work better. However, be sure to check the specifications of your device to ensure compatibility with your chosen format.
HOW MANY TIMES CAN I DOWNLOAD A DIGITAL PURCHASE?
You can typically download a digital purchase from our e-book store as many times as you need to. We understand that sometimes files can get lost or accidentally deleted, so we want to make sure that you have access to your purchased e-book.
However, please note that sharing a digital purchase with others is not allowed and could potentially violate copyright laws. Each purchase is intended for personal use only, and we ask that you respect the author's intellectual property rights by not sharing the digital file with others.
If you experience any issues downloading your purchased e-book, please do not hesitate to contact our customer support team for assistance. We are always happy to help ensure that you have access to your e-book in a timely and convenient manner.
